The entire management of BMVSS is patient centric and friendly as would be evident from the following:

		BMVSS follows the open door policy. Any patient can walk-in anytime of its center's at any point of time. Admission and registration is separated. Admission does not require prior registration or appointment. Since many patients arrive at our centers after the closure of office or on holidays and even though they do not have enough financial resources. – this facility seems to be a small measure means an immense help to them. The patient gets free board/lodge in addition to free limb, caliper etc.
		Patients since arrival receive personalized service which is loving and humane. This is particularly necessary because patients suffering from 3 disabilities mainly physical, financial, and social (education). Many of them are illiterate and are having very low level of self-respect and confidence. They need a healing touch. The effort is made to see the Below-knee amputee is discharged next day after the admission and Above-knee amputee is discharged in 3 days time. However, in case of any complicated patient the patient's stay at BMVSS is extended.
		The world over there is a procedure that after getting appointment, the patient is registered, measured and asked to come after several weeks, months or even years to receive the trial limb. While at BMVSS, this system has been changed and the patients are remained in the centers till they receive their fitments.
		Administrative Cost: the administrative cost of the large number of rehabilitation centers all over the world generally ranges from 50% to 80%. It means that grant of donation of US$ 100, only US$ 20 to US$ 50 are used for the fitment of limbs, while the rest of the amount goes to meet their hefty administrative expenses. While, the administrative cost of BMVSS has been worked out to be only 4% (ref.C.K.Prahlad's book)